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Summary Description

Provide assistance to all sales associates of the sales department and service department as needed.


  • Wash and/or detail internal and external customers’ new and pre-owned motorcycles.
  • Complete paperwork and move motorcycle to staging area.
  • Operate forklift to safely move motorcycles and shipping crates/skids to designated areas.
  • Clean and maintain appearance of general facilities and grounds.
  • Pick up and deliver customer motorcycles and dealer trade motorcycles as needed.


  • Provide prompt, dependable, high quality customer service to internal and external customers.
  • Greet customers immediately, in an inviting and friendly manner.
  • Handle requests quickly and courteously.

The duties and responsibilities defined above are not an all-inclusive list, but a general summary of typical duties. Individuals in this position may be asked to perform a wide range of related tasks to ensure that the sales and service goals for the team are met and that the highest level of customer service is always provided.


  • Be part of the team. Assist coworkers or customers of other departments, as needed.
  • Maintain a clean and safe workplace. Notify proper person if attention is needed.


  • Motorcycles safely transported without damage and to the satisfaction of internal and external customers. Motorcycles thoroughly and professionally washed/detailed to the satisfaction of internal and external customers.
  • Daily schedule managed to make the most effective use of dealership resources and vehicles.
  • Excellent customer service confirmed through CSI scores, customer feedback, repeat business, and/or customer referrals.
  • Positive and supportive work environment created through communication, mutual respect for all individuals and adherence to associate conduct guidelines.


  • Treat all associates and customers fairly, courteously, and with dignity.
  • Focus on quality and productivity.
  • Attend company-sponsored events to build customer relationships and promote the dealership.
  • Clock in and out on time. Be prompt and available for flexible scheduling.
  • Demonstrate professionalism at all times, including in dress and appearance.
  • Accept direction, follow instructions and work well with others.
  • Attend company staff meetings.


  • Valid driver’s license and motorcycle endorsement.
  • Extensive driving experience
  • Acceptable motor vehicle record.


  • Requires the use of both hands and the ability to operate a motor vehicle.
  • Considerable walking, including up and down stairs.
  • Climbing ladders up to 30 feet.
  • Occasionally required to bend, stoop, crouch, reach, and lift 50 lbs. of material.
  • Occasionally requires the ability to balance up to 900 lbs. and push up to 1,200 lbs.
  • Color acuity to select correct wire or paint.
  • Continual use of speech, vision, hearing, and manual dexterity.


  • Outside exposure during all types of weather.
  • The noise level in the work environment is usually loud.
  • Frequently works near moving mechanical parts.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.

Signature Harley-Davidson® is an equal opportunity employer.

Job Type: Full-time

Do you have a positive attitude, are you eager to learn, and do you have the drive for success?! If you answered yes, then we want to talk to YOU! Signature Harley-Davidson, is seeking a Motorcycle Sales Associate.

We are in the business of selling fun and you can tell by stepping foot on our Sales floor. Our revolutionary sales process is all about creating a better motorcycle buying experience with employees who love what they do and who will contribute to the momentum of a fast and fun environment.

Major Responsibilities

  • Come to work every day Ready to MAKE IT HAPPEN!
  • Majority of the time greeting, talking to customers, developing relationships and selling product utilizing our feature/benefit selling methodology.
  • Understand motorcycles by studying characteristics, capabilities, and features; comparing competitive models and other available options.
  • Develop relationships and future buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at outside activities; responding to inquiries; recommending sales campaigns and promotions.
  • Close sales by overcoming objections; asking for sales. Attain new and used unit sales quotas as agreed upon with the sales manager.
  • Cultivate prospects by working the showroom floor, customer follow-up, participating in outside events.
  • Daily prospecting by making phone calls, sending emails, completing logs to build a pipeline.
  • Participate and network during HOG meetings, Bike nights, and other dealership sponsored events.
  • Other duties as assigned.


  • High energy, competitive and sales driven personality. No motorcycle sales experience is required we will train the Right Candidate.
  • Ability to start a conversation with anyone. Ability to spend time making outbound calls.
  • Ability and desire to provide exceptional customer experience with every customer every time.
  • Must be passionate about motorcycles.
  • Must hold a motorcycle endorsement or must be willing to get within 60 days of employment.

We inspire and fulfill dreams through Harley-Davidson motorcycling experiences and YOU CAN BE A PART OF IT!

Signature Harley-Davidson offers a full benefits package including competitive base pay and performance driven commission, 401k retirement plan available, medical and dental insurance available, paid time off, and employee retail discount. Signature Harley-Davidson is an Equal Opportunity Employer.

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