Signature Harley-Davidson®
1176 Professional Dr, Perrysburg, OH 43551



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Summary Description

Provide assistance to all sales associates of the sales department and service department as needed.


  • Wash and/or detail internal and external customers’ new and pre-owned motorcycles.
  • Complete paperwork and move motorcycle to staging area.
  • Operate forklift to safely move motorcycles and shipping crates/skids to designated areas.
  • Clean and maintain appearance of general facilities and grounds.
  • Pick up and deliver customer motorcycles and dealer trade motorcycles as needed.


  • Provide prompt, dependable, high quality customer service to internal and external customers.
  • Greet customers immediately, in an inviting and friendly manner.
  • Handle requests quickly and courteously.

The duties and responsibilities defined above are not an all-inclusive list, but a general summary of typical duties. Individuals in this position may be asked to perform a wide range of related tasks to ensure that the sales and service goals for the team are met and that the highest level of customer service is always provided.


  • Be part of the team. Assist coworkers or customers of other departments, as needed.
  • Maintain a clean and safe workplace. Notify proper person if attention is needed.


  • Motorcycles safely transported without damage and to the satisfaction of internal and external customers. Motorcycles thoroughly and professionally washed/detailed to the satisfaction of internal and external customers.
  • Daily schedule managed to make the most effective use of dealership resources and vehicles.
  • Excellent customer service confirmed through CSI scores, customer feedback, repeat business, and/or customer referrals.
  • Positive and supportive work environment created through communication, mutual respect for all individuals and adherence to associate conduct guidelines.


  • Treat all associates and customers fairly, courteously, and with dignity.
  • Focus on quality and productivity.
  • Attend company-sponsored events to build customer relationships and promote the dealership.
  • Clock in and out on time. Be prompt and available for flexible scheduling.
  • Demonstrate professionalism at all times, including in dress and appearance.
  • Accept direction, follow instructions and work well with others.
  • Attend company staff meetings.


  • Valid driver’s license and motorcycle endorsement.
  • Extensive driving experience
  • Acceptable motor vehicle record.


  • Requires the use of both hands and the ability to operate a motor vehicle.
  • Considerable walking, including up and down stairs.
  • Climbing ladders up to 30 feet.
  • Occasionally required to bend, stoop, crouch, reach, and lift 50 lbs. of material.
  • Occasionally requires the ability to balance up to 900 lbs. and push up to 1,200 lbs.
  • Color acuity to select correct wire or paint.
  • Continual use of speech, vision, hearing, and manual dexterity.


  • Outside exposure during all types of weather.
  • The noise level in the work environment is usually loud.
  • Frequently works near moving mechanical parts.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.

Signature Harley-Davidson® is an equal opportunity employer.

Job Type: Full-time

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