FAQ's

FAQ's

MOTORCYCLES

Once you have scheduled your test ride, make sure you bring your drivers license that shows your Motorcycle Endorsement. As far as riding gear you will need a DOT helmet, boots or riding shoes, long pants and any other riding gear that is weather appropriate.

While we do not offer Harley-Davidson Motorcycle rentals, there are dealerships across the country who do.  Check out the current list HERE

We currently are not offering Riding Academy classes. Check out this site  for the closest Harley-Davidson Dealer who does.

If you would like to get a feel for what riding a Harley-Davidson is like, we invite you into our dealership during normal business hours to try out the JumpStart

You may view your Owners Manual online. A complete owner's manual can purchased in the Dealership, not all are in stock and may need to be ordered.

One can be ordered in the Dealership.  You should be prepared to provide proof of ownership and the VIN (vehicle identification number). If you have any other keys for your vehicle please bring them with you.

Your motorcycle's vehicle identification number (VIN), which is a combination of 17 numbers and letters primarily used to provide a detailed history report, is usually located either below the handlebars along its steering neck or on the bottom close to its cylinders. You should be able to find the VIN on your insurance card too. The VIN is important if you ever plan to sell the motorcycle, as the buyer will want to be able to check if it's been in any serious accidents or has had any significant repair work done.

MOTORCYCLE FINANCING & INSURANCE


Visit the Harley-Davidson Financial Services site to access the login page for your loan account.

Thank you for being a card holder.  Here is the Visa FAQ page

SERVICE

Anything that can be done in about an hour or less can now be done without an appointment. First come, first serve to take care of the valued customers that are willing to wait for their needed repair or service. 

Would you rather make an appointment?  Request a Service Appointment

 No. We can perform all Harley-Davidson® warranty work here at our dealership.

‐YES. If you are unable to bring your motorcycle in for service or pick it up when service is complete, we can arrange pick-up and offer delivery, (there is a nominal fee for these services depending on availability). For more information about our Pick-Up and Delivery Service, please contact the service department. This free and nominal fee service is limited to 25 miles from dealership.

PARTS

MOTORCLOTHES & GENERAL MERCHANDISE

Signature Harley-Davidson does not accept returns on helmets.

Purchase the size you normally would purchase in any other jacket. Raingear is sized slightly larger to accommodate going over your clothing.

Yes!  Check out more info here: LAYAWAY PROGRAM

Sign into your Rider Rewards program here

Yes, you can return items for free at the H-D dealership that is assigned as the Selling Dealer for your online order. Your Selling Dealer is listed with your order confirmation and original invoice. You can also locate it by viewing your order details online. Be sure to present the original packing list so the store associate can best assist you. Returns will be refunded to the original method of payment within 3 business days after initiating your return at the store.

EVERYTHING ELSE

We strive to grow the motorcycle community and place an emphasis on charities that benefit children, events supporting active duty military personnel and veterans as well as other causes related to our industry.

It is the policy of Signature Harley-Davidson to review and give fair consideration to all requests for donations, sponsorships and motorcycle raffles from local community organizations and charities. For more information visit our DONATIONS PAGE.